Marking Plans as Sold
Once an Employer has made their benefits selections, brokers and employers can mark individual Proposal Items as sold in MonarkHQ. This creates a clear record of which plans were confirmed and keeps the Proposal workspace accurate for enrollment and carrier submissions.
What "Marking as Sold" Means
A Sold Plan is a Proposal Item that has been confirmed as the selected plan for enrollment. Marking a plan as sold:
- Records the final selection in MonarkHQ
- Triggers a notification to the broker (if marked by the Employer)
- Signals readiness for carrier submission and enrollment
Marking a plan as sold does not automatically submit anything to a carrier — it is a tracking action within MonarkHQ.
Who Can Mark a Plan as Sold
| Role | Where | | -------- | ------------------------ | | Broker | Proposal workspace | | Employer | Employer selections page |
Both the broker and employer can mark plans independently. If the Employer marks a plan, the broker receives a notification.
How Brokers Mark a Plan as Sold
- Open the Proposal
- Navigate to the Proposal tab
- Locate the Proposal Item to confirm
- Click Mark as Sold
- Confirm the action
The item updates to show its sold status in the proposal workspace.
How Employers Mark a Plan as Sold
Employers can mark plans from within their proposal experience:
- Open the proposal via the magic link
- Go to the selections page
- Click Mark as Sold next to the confirmed plan
- The broker receives a notification
Notifications
When an Employer marks a plan as sold, a pending sold plan notification is sent to the broker. This keeps the broker informed without requiring separate communication.
Brokers can review pending sold plans from within the Proposal.
Pipeline Board Visibility
When plans are marked as sold, the Pipeline board reflects the updated status automatically — no manual stage changes needed:
- A group with a pending sold plan advances to the Plan Selected stage on the Pipeline board
- A group with a confirmed or locked sold plan moves to the Sold stage
- The Pipeline card displays the actual sold date for groups in the Sold stage
The group progress tracker also registers confirmed or locked sold plans as a completed employer response, keeping your pipeline progress in sync.
To view the Pipeline board, navigate to Pipeline in the sidebar. Groups move through stages automatically as plan selections are confirmed — you do not need to update the stage manually.
Best Practices
- Mark plans as sold promptly after the Employer confirms their decision
- Use sold plan tracking as a handoff signal for your enrollment or implementation team
- Sold plan records are intentionally persistent — if selections change after marking, reach out to Monark support
Next Steps
After marking plans as sold:
- Export Employee Worksheets — once plans are marked as sold, an Employee Worksheets export becomes available from the proposal workspace. This generates individual cost breakdowns for each enrolled member, showing their share of premiums across the selected sold plans. Use this to distribute accurate enrollment cost information directly to employees.
- Create ERISA Wraps — plans marked as sold are available for import when generating ERISA Wrap documents for the group. Open the ERISA Wraps section of the Proposal to select from your sold plans.
- Coordinate carrier submissions for enrolled plans
- Begin member enrollment
- Archive or close the Proposal once implementation is complete